GTC - General Terms and Conditions

1. Validity of the General Terms and Conditions (hereinafter: the "operator") operates the DynDNS Service internet offer on the domain. The use of the internet services offered shall be based exclusively on these Terms and Conditions. Any contradictory or deviating conditions of the client (hereinafter: the "user" are not accepted.

The operator reserves the right to amend these Terms and Conditions, in whole or in part, at any time. The user will be notified of any amendment electronically.

2. Content and email agreement
GTC agreement
3. Start and end of contract
By registering online, the applicant applies for the use of services. The contract is deemed to have been concluded when the user has completed the booking and sent the required amount to

Upon termination of the contract, all rights to use the service shall expire.

The operator expressly reserves the right to exclude (delete) users or DynDNS URLs from using the service without giving reasons. In this case, upon request, the user shall be reimbursed the usage fee paid to the operator to the exact day.

If the user makes use of a paid service provided by and terminates the contractual relationship prior to the usage fees paid in advance being used in full, the operator shall be entitled to keep the remaining credit. In this case, the user will not be reimbursed.

4. Scope of services
Within the framework of these Terms and Conditions of Use, the operator provides server and communication services.

The operator grants all registered users a non-exclusive right to use the DynDNS service provided by the internet portal.

5. Liability
The operator assumes no liability for third-party information and data. This applies, in particular, to completeness, correctness, freedom from third-party rights or compliance with statutory provisions or with other binding regulations.

In addition, the operator does not assume any liability for the correctness, marketability or usability of its own content.

6. Data security
The user releases the operator from all claims by third parties in respect of the transmitted data. Where data is transmitted to the operator, in whichever form, the user shall be required to create backup copies.

The user receives a user ID and a password to maintain the service used. The user is obliged to treat them as confidential and shall be liable for any misuse resulting from unauthorised use of the password. The user is aware that all participants in a transmission path may potentially intercept the transmitted data; the user accepts this risk.

7. Cancellation policy (digital content)
Right to cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the conclusion of the contract.

To exercise your right to cancellation, you must inform us

DynDNS Service -

Terms of DynDNS service

by way of an explicit declaration (e.g. a letter sent by post or an email) of your decision to cancel this contract. In order to comply with the cancellation period, it is sufficient for you to send the notice concerning your intention to exercise your right to cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we shall reimburse the payment that we have received from you, with the exception of the costs resulting therefrom (invoicing and processing), immediately and no later than fourteen days after the day on which we receive your notification regarding the cancellation of this contract. For such reimbursement, we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

Premature expiry of the right to cancellation (digital content)

In accordance with Section 356 (5) of the German Civil Code (BGB), in the case of a contract for the supply of digital content that is not contained on a tangible medium, your right to cancellation shall expire if the trader begins to perform the contract following your:

1. explicit consent to the trader beginning the performance of the contract prior to expiry of the cancellation period and

2. acknowledgement that by your consent, you shall lose your right to cancel the contract upon the performance of the contract having commenced.

Special regulations for users whose place of performance of the services is in Switzerland or Austria

The provisions contained in these General Terms and Conditions apply to orders with the place of performance of the services in Switzerland or Austria, with the restriction that no text form is required for an effective cancellation, with cancellations notified orally also being permitted.

End of cancellation policy

8. Data protection
The operator ensures that, in the absence of further consent of the user, the personal data of the user shall only be collected, processed and used insofar as necessary for the establishment of the contract, contract processing and for billing purposes.

The operator reserves the right to disclose the personal data of the user to suitable government agencies upon request, insofar as legally permissible and required in the context of ongoing criminal or civil proceedings.

9. Prohibition of assignment
The claims to which the user is entitled from the business relationship with the operator may not be assigned to third parties.
10. Security agreement and instructions
Opening your ports in a router increases the security risk (hacker attacks). The user must take suitable measures to minimise the security risk (e.g. using a firewall and/or virus protection, etc.).

The devices and software operated by the user are outside of the operator’s control; the operator accepts no liability or claims for damages that may arise from the use of this DynDNS service.
11. Online dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), the link can be found here: We are neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board.
12. Nullity clause
If parts or individual formulations of this text do not, no longer or not completely correspond to the current legal situation, the content and validity of the remaining parts of the document shall remain affected.

German law shall apply exclusively.

Last updated: 16/1/2020

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